Claims


Non-standard / Unoccupied / Thatched / Holiday Home / Mobile Home and Caravans

If your policy number starts with OHH / OMC / OUO / OTH

We understand that incurring any damage to your property can be stressful. Your Underwriters have appointed Sedgwick to assist with the claims process.

What will you need to report a claim?

  1. Your policy number.

  2. Details of the damage.

  3. The address of where the accident/incident happened.

  4. The date it occurred.

*Please note: If a claim payment is made during any period of insurance, your no claims discount will be reduced to 0% at your next renewal.

How to report a claim

To report a claim you can contact Sedgwick as follows:

Sedgwick, Merrion Hall, Strand Road, Sandymount, Dublin 4

Your claim will then be logged and a representative from Sedgwick will contact you to arrange inspection if required.


Standard Home Insurance Policies

Please contact the Personal Lines team:

Motor Insurance Policies (Private Motor, Van)

Please contact the Personal Lines team:

Commercial Insurance Policies (Office, Property Owners, Apartment Blocks, Retail, Liability etc.)

Please contact the Commercial team:

Photographers Insurance Policies

Please contact the Commercial team:

Health & Wellbeing Insurance Policies (Policies starting with TH)

Please contact the Health and Wellbeing team:

General Medical Malpractice & Aesthetics/Cosmetic Insurance Policies

Please contact the Professional Indemnity team:

Professional Indemnity Insurance Policies

Please contact the Professional Indemnity team:

Emergencies


Home Emergency Check List

  • Organise emergency temporary repairs to prevent further loss i.e. Burst Pipes, Broken Windows etc. if necessary.
  • Take pictures / record a video of the damage, if possible.

  • If a theft is involved then report it to the Gardai immediately.

  • Get estimates to repair or replace the property.

Home Emergency Phone Numbers

Note - If you are unsure who your Insurer is, you can check the name from your last received Insurance Schedule.


Motor Accident Check List

  • It is always best to try not to panic – remain calm and try to remember the cause of the car accident.

  • Assess any casualties or injuries – check if you are injured and then check on to the rest of the passengers in your vehicle, if any. Do not move any injured people unless they are in immediate danger from oncoming vehicles.

  • Call emergency services as soon as possible with details of the accident’s location and people involved.

  • Moving your car – if it is a serious motor accident, do not move any vehicles. Use the warning triangles if you are physically capable and it is safe to do so. If it is a minor car accident, pull over as far left as possible to prevent obstruction to oncoming vehicles.

  • Exchange motor insurance details.

    • Your names, addresses and phone numbers

    • The address of the owner whose vehicle you are driving, if it’s not your vehicle

    • Your motor insurance company names and numbers

    • Your motor insurance policy numbers

    • Your driver’s license numbers

    • Your vehicle’s registration numbers

    • Your car’s year, make, model and colour

    You should also take the contact details and driver’s license numbers of those who witnessed the accident. In addition, note the name and number of the on-scene Garda.

  • Photograph the accident scene – if possible

  • If discussing the specifics of the accident, do not admit liability. You should only discuss details of the motor accident with the Gardaí or your motor insurance company or your broker.

  • Take your time before driving off

Motor Emergency Phone Numbers

Here to help

Tell us all about the protection you need, and we’ll guide you on your ideal insurance options.

Email: info@obf.ie

Call: +353 1 660 1033

New Policy Payment

Already spoken to our team and received a new policy quotation? Use the link below to pay for your new premium.

Next Step

Renew Existing Policy

Use the link below for quick and easy online policy renewals. Remember to have your policy number to hand.

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